Monday
Feb202012
Some thoughts on UX-centered CR
Mon, February 20, 2012 at 8:35 Fast Company has a series of articles focusing on the importance of UX.
Mon, February 20, 2012 at 8:35 Saturday
Jan212012
Atlanta Service Jam
Sat, January 21, 2012 at 13:01 Furthering the emerging field of Service Design, I am helping to organize the Altanta Service Jam. For 48 hours, interested people will come together at locations around the world and create amazing services. Here in Atlanta, we anticipate a good, energized crowd!
Saturday
Mar122011
Service Design
Sat, March 12, 2011 at 13:41 "Service design is the alignment and design of multiple brand touchpoints in a customer's journey, including environments, interactions, media, and products. The results are more effective and more enjoyable customer experiences"
I was giving a presentation on Service Design to Grad Students of the Industrial Design Program at Georgia Tech recently, and used above definition of the practice.
Tuesday
Aug102010
Interaction Design & Strategy
Tue, August 10, 2010 at 13:00 Over at core77, there is a fine article on interaction design. Check it out.
Wednesday
Jul142010
Customer Experiences – A few links
Wed, July 14, 2010 at 18:47 So, in reference to some work we are doing over at Info Retail, I came across some good references for creating meaningful customer experiences. I thought I would share some of these links here, just for good measure.
The Three "Ds" of Customer Experience HBS
Designed Experiences: The Evolution of Intelligent Design - Fastcompany
The Elements Of A Great Shopping Experience - Forbes
Creating an online experience that matches the off-line experience
Co-worker Alisan just shared the following, thank you:
Point of Value – Customer Engagement is Completely Neglected
tagged experience design, retail, store
experience design, retail, store Sunday
Jun062010
Ruhr.2010 - Sing! Day of Song
Sun, June 6, 2010 at 23:03 They all are singing. Sing! Day of Song in my home town and area, the Ruhrgebiet.
Sunday
Jun062010
Hands on Atlanta
Sun, June 6, 2010 at 12:50 
The GardenerThis piece will be on silent auction at a Hands on Atlanta fundraiser, June 19th.
Sunday
May302010
Thank you!
Sun, May 30, 2010 at 14:05 The Distanz Debut Event was a great success, and I want to thank everybody involved!
Monday
May102010
Distanz
Mon, May 10, 2010 at 0:05 
A perfect evening to move into memorial day weekend! Atlantans, come by for a look at some good photography.
Wednesday
Apr212010
Choe U Ram
Wed, April 21, 2010 at 9:37 This artist is doing some phantastic mechanical art pieces, a few select pieces are currently at that Frist Center of the Arts in Nashville, TN.