This presentation shares some of the latest hands on techniques for engaging customers through the integration of leading edge digital technologies. The talk also covers several examples of how leading retailers and businesses are effectively incorporating technology into customer engagements to foster co-creation and collaboration.
The audience gains a better understanding about
• how and why consumers are using technology to connect and create,
• how to co-create and collaborate with your clients using technology to create an unsurpassed customer experience, and you will be
• how to change how you think about and approach creative collaboration with their clients.